Privacy Policy

This Privacy Policy describes how Lunerva.com (“we”, “our”, “us”) collects, uses, and protects your personal information when you visit or make a purchase from our website.

1. Information We Collect

• Personal Information: Name, billing/shipping address, email address, phone number, and payment details when you place an order.
• Device Information: IP address, browser type, cookies, and browsing data to help us improve our website.
• Order Information: Products purchased, order history, and preferences.

2. How We Use Your Information

• To process and fulfill your orders, including shipping and returns.
• To communicate with you about your order or inquiries.
• To send promotional emails (only if you opt in).
• To analyze and improve our website and shopping experience.

3. Sharing Your Information

We do not sell or rent your personal data. We only share your information with trusted third parties necessary to provide our services, such as payment processors, shipping carriers, and analytics providers. These partners are only given the information they need to perform their services.

4. Cookies

Our website uses cookies and similar technologies to improve your browsing experience, remember your preferences, and analyze traffic. You can disable cookies in your browser settings, but this may affect your use of our site.

5. Data Retention

We retain your order information for our records unless and until you ask us to delete it. Certain data may be stored longer to comply with legal and tax obligations.

6. Your Rights

Depending on your location, you may have the right to access, update, or delete the personal information we hold about you. To exercise these rights, please contact us at support@lunerva.com.

7. Security

We use industry-standard measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

9. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact us:

📩 Email: support@lunerva.com

Last updated: August 26, 2025