Terms of Service

Last Updated: 15 October 2025

Welcome to Lunerva (“we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of lunerva.com and any related websites (collectively, the “Site”), as well as your purchase of products from Lunerva. Please read these Terms carefully before using the Site. By visiting the Site or purchasing products from us, you agree to be bound by these Terms. If you do not agree to these Terms, you may not use the Site.

1. Acceptance of Terms

By using the Site or placing an order through the Site, you affirm that you are at least the age of majority in your jurisdiction of residence, or that you have obtained consent from your parent or guardian. You agree to comply with all applicable laws and regulations, and you will not use the Site for any illegal or unauthorized purpose.

2. Changes to Terms

We reserve the right to update, change, or replace any part of these Terms at our discretion. Any modifications will be posted on this page, and the “Last Updated” date will reflect the most recent revision. Your continued use of the Site following the posting of any changes constitutes acceptance of those changes. It is your responsibility to review these Terms periodically.

3. Products and Services

We offer apparel, accessories, and other related products on the Site. We make every effort to display our products accurately, but cannot guarantee that your device’s display will accurately represent colors or finishes. Product availability is subject to change without notice.

We reserve the right to limit quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice. We also reserve the right to discontinue any product at any time.

4. Pricing and Billing

Prices for our products are listed in U.S. dollars (USD) and are subject to change without notice. While we try to ensure pricing accuracy, errors may occur. If we discover an error in the price of a product you have ordered, we will contact you with the correct price and give you the option to proceed with or cancel your order.

You agree to provide current, complete, and accurate purchase and account information for all transactions made on our Site. You agree to promptly update your account information, including your email address and payment details, so that we can complete your transactions and contact you as needed.

5. Shipping and Delivery

Orders are processed within 1–3 business days (Monday through Friday). Standard shipping typically requires 7–14 business days after processing. Shipping costs will be calculated and displayed during checkout. Estimated delivery dates are provided for your convenience only and are not guaranteed. We are not responsible for shipping delays caused by carriers, customs, weather conditions, or other factors beyond our control.

International orders may be subject to customs fees, import duties, and taxes imposed by the destination country. These charges are the responsibility of the recipient and are not included in our shipping fees.

6. Returns and Refunds

We offer a 30-day return policy. To be eligible for a return, items must be unused, unworn or unopened (as applicable), in the same condition that you received them, and in their original packaging. You will also need to provide proof of purchase.

To initiate a return, please contact us at support@lunerva.com. If your return is approved, we will provide instructions and a return shipping label. Items sent back to us without first requesting a return will not be accepted. Additional conditions and exclusions may apply; please review our full Refund Policy on the Site.

7. User Conduct and Prohibited Activities

You agree not to use the Site or its content:

  • For any unlawful purpose.

  • To solicit others to perform or participate in unlawful acts.

  • To violate any international, federal, state, or local regulations or laws.

  • To infringe upon or violate our intellectual property rights or the intellectual property rights of others.

  • To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate against others.

  • To submit false or misleading information.

  • To transmit viruses or any malicious code that may harm the Site or others.

  • To collect or track the personal information of others.

  • For any obscene or immoral purpose.

  • To interfere with or circumvent the security features of the Site.

We reserve the right to terminate your use of the Site for violating any prohibited uses.

8. Intellectual Property

All content on the Site—including text, graphics, logos, images, videos, and software—is the property of Lunerva or our content suppliers and is protected by copyright, trademark, and other intellectual property laws. You may not use our intellectual property without our express written permission.

9. Limitation of Liability

To the fullest extent permitted by law, Lunerva shall not be liable for any direct, indirect, incidental, punitive, or consequential damages arising out of your use of the Site or purchase of our products. Our total liability for any claim shall not exceed the amount you paid us for the product(s) giving rise to the claim.

10. Indemnification

You agree to indemnify, defend, and hold harmless Lunerva and our affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, and employees from any claim or demand arising out of your breach of these Terms or your violation of any law or the rights of a third party.

11. Governing Law

These Terms and any dispute related to your use of the Site shall be governed by and construed in accordance with the laws of the State of New York (United States), without regard to its conflict of law provisions. If you reside outside the United States, you agree that any legal action or proceeding concerning these Terms or your use of the Site shall be brought exclusively in a federal or state court located in New York.

12. Severability

If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms. Such determination shall not affect the validity and enforceability of any remaining provisions.

13. Termination

These Terms are effective unless and until terminated by either you or us. You may terminate these Terms at any time by ceasing use of the Site. We may terminate these Terms or suspend access to the Site at any time and without notice if you fail to comply with any provision of these Terms.

14. Contact Information

Questions about the Terms of Service should be sent to us at support@lunerva.com or mailed to:

Lunerva
810 Pelham Pkwy S
Bronx, New York 10462
United States